A warning to all importers of water filters around the world against dealing with Penca, a company located in Vietnam. Since they were dealt with in the order of Post and Calcite bollards, and upon receiving the goods from the port, we distributed them to many of our customers inside the Arab Republic of Egypt, and we found that the products had manufacturing defects, so we contacted the manufacturer - Penca Vietnam, and we compensated our customers with other products or withdraw the defective products and work A refund for the money they paid us, and when communicating with the producing company, Penca Vietnam, we were surprised that the company was aware that the products had manufacturing defects. Instead of assuming their professional duty and making a refund for the defective goods or compensating us financially for the loss and reputation .. We were surprised by them negotiating with us to offer discounts on prices in the upcoming orders and not the defective product...
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